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Crisis Communications: 4 Ways to Prepare For a PR Crisis

Every business and organization is vulnerable to a sudden crisis. Without proper crisis planning, stakeholders and the public will not be so understanding and forgiving. If an organization does not prepare, the crisis can develop into a catastrophe, and result in more damage, particularly to reputation and the brand. This will cause a public perception […]

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WRITTEN BY
on April 27, 2015

Issues Management and Sunshine Laws

Issues Management and Sunshine Laws Transparency is an admirable trait of many things — glass, water, Saran™ wrap, high quality pantyhose and of course, government meetings. But the media’s obsession with transparency – both within and outside the public sector – has reached an all-time high of unrealistic expectations. Thanks in large part to the […]

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WRITTEN BY
on April 13, 2015

Beware of Brand-Bashing Badvocates

I love it when PR folks coin a catchy phrase that succinctly captures a cultural phenomenon. “Badvocates,” attributed to Elizabeth Rizzo at Weber Shandwick, are people who stand on a virtual soapbox to criticize or detract from companies, brands or products. Simply put, they’re brand bashers. And left unchecked, they can unravel your company’s reputation — […]

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WRITTEN BY
on April 6, 2015

Crisis Management: PR Gaffes of February 2015

I am starting a new monthly blog entitled PR Gaffes of the Week that will look back at some of the bigger blunders taking place locally and nationally. The kinds of gaffes that give PR and crisis management consultants heart palpitations. The gaffes I feature will likely be more national than local, as I must be […]

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WRITTEN BY
on February 9, 2015

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